Citizen Services Officer Job in Canada: Service Canada, based at 25 Frederick Street, Kitchener, ON N2H 6M8, is inviting applications for the Citizen Services Officer (CSO)—Government Services position. This full-time, casual employment opportunity offers competitive pay and an engaging work environment for candidates who meet the specified requirements.
Citizen Services Officer Job in Canada Details
- Employer Name: Service Canada
- Position: Citizen Services Officer (CSO) – Government Services
- Number of Vacancies: 2
- Salary: $54,878 annually for 37.5 hours per week
- Employment Type: Casual employment, Full-time
- Location: 25 Frederick Street, Kitchener, ON N2H 6M8, Canada
Citizen Services Officer Job in Canada Overview
Selected candidates will perform a variety of responsibilities that contribute to efficient government services. Key duties include:
- Assisting clients with Service Canada programs and services.
- Providing information on available government services and programs.
- Processing applications, verifying documents, and ensuring accurate records.
- Offering guidance to clients regarding required documentation.
- Managing sensitive information with confidentiality and accuracy.
- Addressing client inquiries and resolving concerns effectively.
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Requirements for Citizen Services Officer Job in Canada
To qualify for this position, candidates must meet the following criteria:
- Bilingual proficiency in English and French.
- Minimum educational qualification: Secondary (high) school graduation certificate.
- Experience: At least 2 to 3 years in a related industry.
- Strong accuracy and attention to detail.
- Client-focused approach with effective interpersonal skills.
- Excellent oral and written communication skills.
- Strong organizational skills and flexibility.
- Good judgment and dependability.
- Analytical thinking and problem-solving abilities.
Computer and Technology Knowledge
Candidates must demonstrate proficiency in:
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Microsoft Windows
Security and Safety Requirements
- Enhanced reliability security clearance.
- Thorough criminal background check and credit check required.
Work Conditions and Physical Capabilities
- Fast-paced environment with multitasking requirements.
- Ability to work under pressure and meet deadlines.
- Detail-oriented approach to ensure accuracy.
- Willingness to work overtime if required.
Benefits
Service Canada offers financial benefits as per the collective agreement, ensuring a stable and rewarding career path for successful candidates.
How to Apply for Citizen Services Officer Job in Canada?
If you’re interested in applying, you can submit your application through the following methods:
By Email: cw_staffing@servicecanada.gc.ca
Note: Please include the following in your application:
- Cover Letter
- References Attesting Experience
Start your career with Service Canada as a Citizen Services Officer (CSO) today!
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